Your go-to auto industry podcast
Stay ahead of the curve with Talk Auto - the automotive podcast bringing you expert insights on the latest automotive industry news and top trends across the UK and Europe.
Talk Auto is your trusted source for everything shaping the future of mobility.
Talk Auto is your trusted source for everything shaping the future of mobility.
Inside the Talk Auto Podcast
As the industry evolves at pace, Talk Auto is the automotive industry podcast helping you cut through the noise. Each episode delivers clear, actionable conversations with leading voices from across the sector.
From electrification and AI to software-defined vehicles, regulation, remarketing and buyer behaviour, we dive deep into issues and innovations reshaping the automotive landscape.
Talk Auto #12: EV aftersales: Building confidence beyond the sale
For drivers to feel confident making the switch to electric, they need to know their vehicle can be repaired, maintained and supported from day one. In this episode of Talk Auto, Holly and Rich are joined by Ben Hurford, Aftersales Director at AION and Antonia Stephenson, Director of Operations at EV Battery Solutions, to explore how EV aftersales are essential for driving widespread adoption.
From repair network readiness and bodywork support to battery diagnostics, specialist repairs and used EV confidence, the conversation looks at what good EV aftersales means in practice. The discussion also explores why aftersales capabilities must be built with the used EV market in mind to help protect residual values and build trust beyond the first owner.
Want to be a guest?
We’re always looking for bold thinkers and fresh perspectives to feature on Talk Auto. If you’re an OEM, fleet operator, retailer, mobility innovator, or automotive professional with insights to share, we’d love to hear from you.
Get in touch to explore how you can join the conversation and share your expertise with a growing audience of industry peers.
Got a topic you’d like to hear us discuss?
Are there automotive trends, challenges or innovations you’d like us to explore? Talk Auto is an auto industry podcast designed to reflect the conversations impacting the landscape today and beyond.
Submit your topic suggestion and help us shape future episodes. Whether it’s EV adoption, digital retailing, fleet transformation or the future of car ownership, we want to cover what matters to you.
