Changing buyer behaviours and technological advances are fuelling a revolution in retailing. The days of buying new and used cars only from traditional premises-based dealers are behind us. Direct to consumer and online-only retailers, new form OEMs and dynamic pricing models are disrupting traditional models and presenting a challenge – and an opportunity. The validity and success of each are dependent on a fit for purpose infrastructure that connects the vehicle and consumer journey at every stage, digitally and/or physically in an omnichannel world. Download our free definition document to understand more about this trend and its influence on the automotive sector: coxautoinc.eu/trends